Business Development Representative HKM in McKinney, TX at Huffines Auto Dealerships

Date Posted: 11/14/2019

Job Snapshot

Job Description

Business Development Representative
Huffines Hyundai/Kia McKinney
The Huffines Business Development Center (BDC) Representative is a technically savvy individual who understands computers, the internet, and other technologies and who can communicate in a clear efficient manner.  The position is responsible for lead generation activities in support of the company’s automotive sales department goals and providing courteous and efficient service to our customers.
See for yourself why year after year the Dallas Morning News has voted Huffines among the “Top 100 Places to Work” in the DFW area!
Benefits:
  • Full-time position with flexible hours Monday thru Saturday
  • Medical, Dental, Vision, and 401K are available
  • Employee Purchase Program
  • Health Savings Accounts
  • Company Paid Life Insurance
  • Paid Vacation and Holidays
Responsibilities:
  • Making outbound calls to drive traffic for the sales department by setting appointments for prospective customers.
  • Updating and maintaining customer info in the designated software system.
  • Following up on customer visits to ensure customer satisfaction.
  • Maintaining a prospect development system.
  • Ensuring protection of customer information by continually following Information security procedures.
  • Addressing customer concerns and issues or escalates as needed.
  • Coordinating questions and issues with the appropriate department personnel.
  • Directing customers to the appropriate department or point-of-contact
  • Provides courteous and efficient electronic, phone and face to face customer service assistance.
  • Other duties as assigned.
Qualifications:
  • High school diploma or GED and/or college degree, or relative work experience.
  • Exceptional interpersonal skills and excellent communication skills.
  • Must be comfortable with computers and technology systems.
  • Must have the drive and desire to meet production goals and expectations.
  • Effective time management skills, professional dress and behavior are all required for this position.
  • Friendly and customer service focused.
  • Customer Service or Call Center experience is preferred.
  • The ability to play an active role in our environment of team work and collaboration and know how your role contributes and do your part.
DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing.
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